Effective Date: July 2025

The Honest Clean (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book our services, or otherwise interact with us.

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name
Email address
Phone number
Home address and service location
Booking details (date, time, services requested, add-ons)
Payment-related information (processed securely by third-party providers)

Automatically Collected Information

IP address
Browser type
Device information
Pages visited and interactions on our website

2. How We Use Your Information

We use your information to:

Schedule and provide cleaning services
Communicate with you about bookings, confirmations, and updates
Process payments securely
Improve our services, website, and customer experience
Comply with legal and regulatory obligations

We do not sell or rent your personal information.

3. Payments & Third-Party Services

Payments and booking management are handled through secure third-party platforms (such as scheduling and payment processors). We do not store full payment details on our servers.

These third parties have their own privacy policies and security practices, and we encourage you to review them.

4. Sharing of Information

We may share your information only when necessary:

With service providers or contractors solely for fulfilling your cleaning service
To comply with legal obligations or law enforcement requests
To protect the rights, safety, or property of The Honest Clean, our clients, or others

All service providers are required to maintain confidentiality.

5. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. While no system is 100% secure, we strive to safeguard your data against unauthorized access, misuse, or disclosure.

6. Your Choices & Rights

You may:

Request access to or correction of your personal information
Request deletion of your information, subject to legal or contractual requirements
Opt out of non-essential communications

To make a request, please contact us using the information below.

7. Cookies & Tracking Technologies

Our website may use cookies or similar technologies to enhance user experience and analyze site traffic. You can disable cookies through your browser settings, though some features may not function properly.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

10. Contact Us

The Honest Clean
📧 Email: [your business email]
📍 Nashville, Tennessee